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| communicationsbestpractices [2012/10/11 17:44] – waldo | communicationsbestpractices [2017/01/14 14:24] (current) – external edit 127.0.0.1 |
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| ===penguicon communication best practices === | ===Penguicon Communication Best Practices === |
| * (this is just a start, needs additions and to be cleaned up and improved, feel free to help) | * (this is just a start, needs additions and to be cleaned up and improved, feel free to help) |
| |
| ==announcements: == | *“The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw |
| - should be made as soon as the information is known and can be made public | * “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” Anthony Robbins |
| * for meetings sometimes time and date are known first so it is important to get that out and then update as soon as possible when a location is found. | * «All effective and engaging learning experiences provide frequent and meaningful feedback. Without feedback on whether or not one is getting closer to a goal, progress is unlikely.» Unknown |
| - having them in one place is good | * [[http://bexinfu.com/2011/10/02/10-best-practices-for-better-business-communication/ | 10 best practices for better business communication ]] |
| - having each separate is good | |
| - people like it when both are done and others hate it when both are done | |
| |
| ==long emails: == | ==Assistance: == |
| - highlighting main points is good | * Please email or otherwise contact your concom member if you need help |
| - **Drawing attention to the main point helps** those of us **on phone** or who **have ADD like me** | * Also feel free to contact the conchair or conchair's assistants for help |
| | * Letting others know when there are issues or you are in need of help is important. |
| | * It is very difficult to know whether anything might be wrong from silence |
| |
| this also **helps when you are skimming** an email after a first read to **find the main points that you read before, adding particular strings to this could help with search-ability** as well this would take some discussion to find a good string | ==Announcements: == |
| | * should be made as soon as the information is known and can be made public |
| | * for meetings sometimes time and date are known first. |
| | * It is important to get the date and time out |
| | * Then update as soon as possible when a location is found. |
| | * having them in one place is good |
| | * having each separate is good |
| | * people like it when both are done and others hate it when both are done |
| |
| * let the list who can outright ignore a long email as well up at the top or in the subject | ==Long Emails: == |
| | * highlighting main points is good |
| | * **Drawing attention to the main point helps** those of us **on phone** or who **have ADD like me** |
| |
| | * this also **helps when you are skimming** an email after a first read to **find the main points that you read before, adding particular strings to this could help with search-ability** as well this would take some discussion to find a good string |
| |
| ==Action items: == | * let the list know who can outright ignore a long email up at the top or in the subject |
| - it is good to remember to let it be known what if any action needs to be done | |
| - who is expected to do each action needed | |
| - if there is a due date. | ==Action Items: == |
| - have a backup line of communications for more urgent items, like a second contact or request for feedback or receipt of message to make sure they got it with enough time to respond to any due date | * it is good to remember to let it be known what if any action needs to be done |
| | * who is expected to do each action needed |
| | * if there is a due date. |
| | * have a backup line of communications for more urgent items, like a second contact or request for feedback or receipt of message to make sure they got it with enough time to respond to any due date |
| * with unknowns in everyone's schedules such as travel, work, family events, sickness, dead batteries etc this could help out quite a bit | * with unknowns in everyone's schedules such as travel, work, family events, sickness, dead batteries etc this could help out quite a bit |
