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Penguicon Communication Best Practices

  • (this is just a start, needs additions and to be cleaned up and improved, feel free to help)
  • “The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw
  • “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” Anthony Robbins
  • «All effective and engaging learning experiences provide frequent and meaningful feedback. Without feedback on whether or not one is getting closer to a goal, progress is unlikely.» Unknown
  • Please email or otherwise contact your concom member if you need help
  • Also feel free to contact the conchair or conchair's assistants for help
  • Letting others know when there are issues or you are in need of help is important.
    • It is very difficult to know whether anything might be wrong from silence
  • should be made as soon as the information is known and can be made public
    • for meetings sometimes time and date are known first.
      • It is important to get the date and time out
      • Then update as soon as possible when a location is found.
  • having them in one place is good
  • having each separate is good
  • people like it when both are done and others hate it when both are done
Long Emails:
  • highlighting main points is good
  • Drawing attention to the main point helps those of us on phone or who have ADD like me
  • this also helps when you are skimming an email after a first read to find the main points that you read before, adding particular strings to this could help with search-ability as well this would take some discussion to find a good string
  • let the list know who can outright ignore a long email up at the top or in the subject
Action Items:
  • it is good to remember to let it be known what if any action needs to be done
  • who is expected to do each action needed
  • if there is a due date.
  • have a backup line of communications for more urgent items, like a second contact or request for feedback or receipt of message to make sure they got it with enough time to respond to any due date
    • with unknowns in everyone's schedules such as travel, work, family events, sickness, dead batteries etc this could help out quite a bit
communicationsbestpractices.txt · Last modified: 2017/01/14 14:24 by