Table of Contents

Description

Each year, a contract must be negotiated with a facility at which the con will take place. This has been, historically, at a hotel as so much of the event happens late and so many of our attendees reserve hotel rooms. The Hotel liaison's responsibility is to take care of said contract and ensure that both parties are satisfied; but that both parties honor their end of the agreement. It is a thankless job, but it has benefits. There is a lot of yelling involved.

During the convention, he/she is the first point of contact between con attendees, staff members, concom and the hotel, ensuring that any issues that might arise are taken care of to the satisfaction of all involved parties. The Hotel Liaison arranges attendee room blocks, a quiet floor, and a room party block before the convention, and deals with reservation problems and facility snafus during the convention.

Current Year Information

Outstanding Questions

Layouts

General Comments

Security

Power

Catering

Miscellany

Specialty Rooms

ConSuite

Green Room

Sleeping Rooms

Normal Guest Rooms

Suites (5 of them)

General Information

How it Works

This is essentially how the various aspects of the job get done, as best as I can describe it.

Assigning Rooms

Because we generally put ourselves in hotels that we book entirely, I have found it in our best interest to manually assign each and every room prior to the convention. This is, essentially, the hierarchy I use. This same order is used for determining who gets ALL limited quantity hotel items, from roll-offs to fridges to whatever else.

  1. Convention-Owned Rooms in the following order
    1. Con function rooms (green rooms, function space, broadcasting booth, etc)
    2. Guest of Honor rooms
    3. Any other rooms the con owns for whatever reason
  2. Staff and Nifties
    1. Staff
    2. Nifties
  3. Fringe Cases
    1. Anything out of the ordinary I need to accommodate (handicap accessibility, specific room required, etc)
  4. Special Requests
    1. All special requests handed in by various departments
    2. All folks that emailed special requests (such as noise preference) to the hotel account on a first-emailed, first served basis (this includes folks who filled out the request form on the web site)
  5. ConCom members
  6. General Population
    1. Everyone else, on a first-reserved, first served basis. When possible, the requests they made through the hotel are fulfilled (such as single or double, or floor preference) but near the end, those pickings are slim, at best.

Past Hotel Liaisons

Number Year Liaison Hotel
Penguicon 2011 2011 Jer Lance TBA
Penguicon 2010 2010 Jer Lance Troy Marriot, Troy
Penguicon 7.0 2009 Jer Lance Crowne Plaza, Romulus
Penguicon 6.0 2008 Jer Lance Troy Hilton, Troy
Penguicon 5.0 2007 Brendan Durrett Troy Hilton, Troy
Penguicon 4.0 2006 Brendan Durrett Holiday Inn, Livonia